Privacy Policy

1. Information We Collect

1.1 Personal Information

  • When you create an account on Ixiuer, we may collect your name, email address, phone number, and shipping address. This information is necessary for processing your orders, providing customer service, and communicating with you about your purchases.
  • During the checkout process, we collect payment information such as credit card details or other payment method - specific information. However, we do not store your full payment details. Instead, we use trusted third - party payment processors to handle and securely store this information in accordance with industry - standard security measures.

1.2 Non - Personal Information

  • We may collect non - personal information such as your IP address, browser type, device information, and the pages you visit on our website. This data helps us analyze website traffic, improve user experience, and optimize our marketing efforts. For example, we can determine which products are more popular based on the pages most frequently visited.

2. How We Use Your Information

2.1 Order Processing

  • We use your personal information to process and fulfill your orders. This includes verifying your payment, shipping the products to your provided address, and providing order status updates.

2.2 Customer Service

  • Your information is used to respond to your inquiries, resolve issues, and provide support. If you have a question about a product or an order, our customer service team can access your relevant information to assist you.

2.3 Marketing and Promotion

  • With your consent, we may use your email address to send you marketing emails about new products, promotions, and special offers. You can opt - out of these marketing emails at any time by clicking the unsubscribe link at the bottom of the email.

3. Information Sharing

3.1 Third - Party Service Providers

  • We may share your personal information with trusted third - party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email service providers. These third - parties are required to handle your information in accordance with our privacy policy and applicable laws. For example, we share your shipping address with the shipping carrier to ensure your order is delivered.

3.2 Legal Requirements

  • We may disclose your information if required by law, such as in response to a subpoena, court order, or government investigation.

4. Data Security

  • We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using secure servers, encrypting sensitive data during transmission, and restricting access to your information to only those employees and contractors who need it to perform their job functions. However, as mentioned before, no data transmission over the internet can be guaranteed to be 100% secure.

5. Your Rights

5.1 Access and Correction

  • You have the right to access the personal information we hold about you and request its correction if it is inaccurate. You can do this by logging into your account or contacting our customer service team.

5.2 Deletion

  • You can request the deletion of your personal information. However, we may need to retain some information for legal or business reasons, such as to comply with tax laws or to maintain records of past transactions.

5.3 Opt - out

  • You have the right to opt - out of marketing communications at any time, as described above.

6. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by posting a notice on our website. Your continued use of our website after the updated policy is posted constitutes your acceptance of the new policy.
If you have any questions or concerns about our privacy policy, please contact us at pickallpop@outlook.com.